ELEPHANTCLOCK.TECH
FAQ

Questions? We Have Answers.

Everything you want to know before getting started with AI for your UAE business.

What We Do

What does ElephantClock do?

We build AI systems for businesses in Abu Dhabi, Dubai, and across the UAE. We design, build, and deploy AI agents, chatbots, and custom apps that automate the tasks slowing your business down — from answering customer messages to processing documents and managing bookings.

What is the difference between AI Agents, AI Chatbots, and AI Apps?

A chatbot responds when a customer reaches out. An AI agent acts on its own — following up, processing, deciding, and completing tasks without waiting to be asked. An AI app is a full web or mobile application with intelligence built in, replacing manual systems like spreadsheets or paper forms. Many businesses use all three together.

Which solution is right for my business?

If customers contact you and you want instant responses — a chatbot. If you want software that proactively follows up on leads, processes documents, or monitors your operations — an agent. If you need a custom system your team logs into daily — an app. Our consultation is free and we will tell you exactly what fits.

Do you work with small businesses or only large companies?

Most of our clients are growing businesses with 5 to 200 employees. We have worked with single location restaurants, multiple branch clinics, logistics companies, and enterprise transport operators. If the problem is real, we can solve it regardless of size.

Pricing

How much does it cost?

Every project is scoped based on what you need. A simple WhatsApp chatbot starts from a few thousand dirhams. A fully custom AI app with integrations is a larger investment. We are transparent about cost from the first conversation — no surprises.

Do you charge monthly or one time?

Both options are available. Some clients prefer a one time build fee with an optional monthly support plan. Others prefer a monthly subscription model with no large upfront cost. We discuss what works for your cash flow.

Is there a minimum contract?

No long term contracts are required. We work project by project. If you want ongoing support and improvements, we offer monthly retainers. You are never locked in.

Process and Timeline

How long does it take to go live?

A WhatsApp chatbot typically goes live in 2 to 3 weeks. A custom AI agent takes 3 to 6 weeks depending on integrations. A full web or mobile app takes 6 to 12 weeks. We give you a clear timeline before any work begins.

What do you need from us to get started?

A clear description of the problem you want to solve, access to your existing tools or systems, and one person on your side to coordinate. We handle the rest.

What happens after we contact you?

We respond within a few hours. We schedule a free 30 minute call to understand your business and your goals. We then send you a clear proposal covering what we will build, how long it will take, and what it will cost. No obligation.

Technical

Will it work with my existing tools?

In most cases, yes. We integrate with WhatsApp Business, Instagram, common CRM systems, accounting software, POS systems, and UAE payment gateways including Apple Pay and card processors. If you use a specific system, ask us and we will confirm.

Can it handle Arabic and English?

Yes. All our solutions are built bilingual from the start. Your customers can interact in Arabic or English and the system handles both naturally.

Where is my data stored? Is it secure?

Your data is stored securely with encryption in transit and at rest. We work with cloud providers that have data centres in the region. We do not share your data with third parties. If you have specific compliance requirements, we accommodate them from the start.

What if something breaks?

Every project includes a warranty period after launch. We monitor systems and fix issues quickly. For ongoing clients, we offer support plans with defined response times. You will never be left without help.

UAE Specific

Are you based in the UAE?

Yes. We are registered and based in Abu Dhabi, operating across the UAE. Our team is here, our support is here, and we understand how business works in this market.

Do your solutions comply with UAE regulations?

Yes. We build with UAE data protection standards, business regulations, and industry requirements in mind. For sectors like healthcare and finance, we take compliance seriously from day one.

Can you integrate with UAE payment gateways?

Yes. We integrate with Apple Pay, Visa, Mastercard, and local UAE payment processors. Your customers can pay in AED directly through your app or chatbot.

Do you work in Abu Dhabi and Dubai only?

We are based in Abu Dhabi but serve clients across all seven emirates and internationally. Most of our work is done remotely so location is not a barrier.

About ElephantClock

Who is ElephantClock?

ElephantClock Technology is an Abu Dhabi based AI company founded in 2022. We build AI agents, chatbots, and custom apps for growing businesses across the UAE. Our clients include izi.travel and Yas Mall bus transportation.

Where is ElephantClock based?

We are based at the World Trade Center, Abu Dhabi, UAE. We serve clients across all seven emirates and internationally. We are registered with the Abu Dhabi Department of Economic Development.

What companies has ElephantClock worked with?

Our clients include izi.travel, one of the world's largest audio tour guide networks, for whom we rebuilt the travel commerce platform and launched AI itinerary generation. We also built the full operational and fleet management platform for Yas Mall bus transportation in Abu Dhabi. We work across tourism, logistics, retail, real estate, and professional services.

Who builds AI chatbots in Abu Dhabi?

ElephantClock Technology builds AI chatbots for businesses in Abu Dhabi and Dubai. We specialise in WhatsApp chatbots, website chatbots, and Instagram automations that work in Arabic and English. We have delivered chatbot solutions for businesses in hospitality, real estate, retail, healthcare, and food and beverage across the UAE.

How much does a WhatsApp chatbot cost in the UAE?

A WhatsApp chatbot built by ElephantClock starts from a few thousand dirhams depending on the complexity of conversations, integrations required, and languages needed. We are transparent about cost from the first conversation. Contact us for a free quote specific to your business.

What is the best AI company in Abu Dhabi for small businesses?

ElephantClock Technology is a leading AI company in Abu Dhabi that specialises in affordable, fast-to-deploy AI solutions for small and growing businesses. Unlike large global agencies, we focus entirely on the UAE market, build in Arabic and English, and work with businesses of all sizes from single-location shops to multi-branch operations.

How long does it take to build a WhatsApp bot in the UAE?

ElephantClock typically delivers a WhatsApp chatbot in 2 to 3 weeks from the start of the project. This includes design, build, testing in Arabic and English, and launch. More complex bots with deep integrations into CRM or booking systems may take 4 to 6 weeks.

Still Have Questions?

Talk to our team directly. We respond within a few hours and there is no obligation.